Privacy Policy

AnnayCare — Your Trust, Our Commitment

Last updated: April 29, 2026

At AnnayCare, your privacy is as important to us as the ingredients we put in our products. This Privacy Policy explains how we collect, use, and protect your personal information when you visit www.annaycare.com or make a purchase from us.

🌿 1. Information We Collect

When you visit or shop with us, we may collect the following information:

• Personal details — name, email address, phone number, and billing/shipping address
• Payment information — processed securely via our payment providers (we do not store card details)
• Device & browsing data — IP address, browser type, pages visited, and time spent on site
• Order history — products purchased, order value, and delivery preferences

🧪 2. How We Use Your Information

We use your information to:

• Process and fulfil your orders
• Send order confirmations, shipping updates, and receipts
• Respond to your queries and provide customer support
• Send you promotional emails and offers (only if you opt in)
• Improve our website, products, and overall shopping experience
• Comply with legal obligations

🔒 3. How We Protect Your Data

We take data security seriously. Our website is hosted on Shopify, which uses industry-standard SSL encryption to protect your data during transmission. We implement appropriate technical and organisational measures to safeguard your personal information against unauthorised access, loss, or misuse.

🤝 4. Sharing Your Information

We do not sell or rent your personal data. We may share your information only with trusted third parties who help us operate our business, including:

• Shipping & logistics partners — to deliver your orders
• Payment processors — to handle transactions securely
• Marketing platforms — only if you have opted in to receive communications
• Legal authorities — if required by law

🍪 5. Cookies

We use cookies to enhance your browsing experience, remember your preferences, and analyse site traffic. You can control cookie settings through your browser. Disabling cookies may affect some features of our website.

✅ 6. Your Rights

You have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate information
• Request deletion of your data (subject to legal requirements)
• Opt out of marketing communications at any time
• Lodge a complaint with a relevant data protection authority

📅 7. Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes outlined in this policy, or as required by law. Order data is typically retained for up to 7 years for accounting and legal compliance.

🔄 8. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page with a revised date. We encourage you to review this page periodically.

📬 Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please reach out to us at:
Info.annaycare@gmail.com